In 2019, the top 10 ERP software vendors accounted for almost 32.1 per cent of the global market for ERP applications, which increased by 1.1 per cent to nearly $94 billion in ERP licensing, maintenance and subscription revenues. The market for ERP applications includes both ERP Financial Management & ERP Services and business applications.
Last year SAP led the pack with nearly 6.8% market share riding on a 2.4% jump in ERP license, maintenance and subscription revenues. Oracle was #2, followed by Intuit , FIS Global and Fiserv.
Our team has analyzed all Fortune 1000 and Global 2000 companies and their IT environments, including ERP, HCM, ATS, CRM, Procurement, Treasury and other applications that are used globally, but also at country level.
| Company | ERP | HCM | ATS |
|---|---|---|---|
| Walmart | SAP S/4 HANA | Workday HCM | Workday Recruiting |
| Exxon Mobil | SAP S/4 HANA | SAP HCM (HR) | SuccessFactors Recruiting |
| Apple | SAP S/4 HANA | SAP HCM (HR) | In-House ATS |
| Berkshire Hathaway | Oracle ERP Cloud | Oracle HCM Cloud | Oracle Taleo |
| Amazon.com | In-House ERP | Workday HCM | In-House ATS |
| UnitedHealth Group | Oracle E-Business Suite | Oracle HCM Cloud | Oracle Taleo |
| McKesson | SAP S/4 HANA | Workday HCM | Workday Recruiting |
| CVS Health | SAP S/4 HANA | Workday HCM | IBM Kenexa BrassRing |
| AT&T | SAP ERP ECC 6.0 | Workday HCM | Oracle Taleo |
| AmerisourceBergen | SAP S/4 HANA | Workday HCM | Oracle Taleo |
| Chevron | SAP S/4 HANA | Workday HCM | SuccessFactors Recruiting |
| Ford Motor | SAP S/4 HANA | Oracle HCM Cloud | IBM Kenexa BrassRing |
| General Motors | SAP S/4 HANA | Workday HCM | Oracle Taleo |
| Costco Wholesale | SAP S/4 HANA | SAP SuccessFactors HCM | Oracle Taleo |
| Alphabet | SAP S/4 HANA | Workday HCM | Google Hire |
Source: Apps Run The World, November 2020
We ask the simple question: Who’s buying ERP applications from whom and why? And we provide the answers – supported by decades of research – to our clients around the world. (Sample from our Apps Database)
Through our forecast period, the ERP applications market size is expected to reach $97.1 billion by 2024, compared with $94 billion in 2019 at a compound annual growth rate of 0.7%.
| Exhibit 2: Worldwide ERP Software Market 2019-2024 Forecast, $M | |||
|---|---|---|---|
| Year | 2019 | 2024 | 2019-2024 CAGR, % |
| Total | 94052 | 97152 | 0.7% |
Source: Apps Run The World, November 2020
Top 10 ERP Software Vendors
ERP Financial Management software covers finance-specific business processes such as accounts payable, accounts receivable, general ledger, and fixed asset accounting, as well as online functions such as invoicing, factoring, electronic payments and financial reporting. FM applications revenues represent a major contributor to the Enterprise Resource Planning market as part of our market sizing exercise.
ERP Services and Operations Management covers integrated applications suites designed to automate a range of business processes from back-office operations to financial management and from sales order capture to customer information management. Currently ERP also covers functions not being addressed by other functional markets. Examples include Environment and Health and Safety, Governance, Risk and Compliance, as well as industry-specific applicatons for 21 verticals.
Buoyed by NetSuite, Workday and Xero, the ERP FM market has never looked more promising, but incumbents are fighting back with quick conversion toolkits, GL upgrades and embedded analytics for easy reporting.
Industry-specific ERP applications continue to exert considerable influence over direction of enterprise applications market, but growth remains muted because of entrenched presence of legacy systems.
Here are the rankings of the top 10 ERP software vendors in 2019 and their market shares.
| Rank | Vendor | 2018 ERP Apps Revenues, $M | 2019 ERP Apps Revenues, $M | YoY Growth | 2019 ERP Market Share, % | Recent Developments |
|---|---|---|---|---|---|---|
| 1 | SAP | Subscribe | Subscribe | 2.4% | Subscribe | SAP went live with 700 S/4HANA customers in 2Q20, resulting in a total of 7,400. Customer count of S/4HANA has grown to 14,600, up from 14,100 in 1Q20. |
| 2 | Oracle | Subscribe | Subscribe | 8.2% | Subscribe | Larry Ellison, CTO and co-founder of Oracle, said the number of Fusion ERP and NetSuite customers has exceeded 29,100, up 8% from 27,000 in its 3QFY20. |
| 3 | Intuit Inc. | Subscribe | Subscribe | 14.0% | Subscribe | In August 2020 Intuit acquired TradeGecko, the inventory and order management platform that makes omnichannel commerce easy for small businesses. Integrating QuickBooks’ suite of financial, payment, reporting and accounting tools with TradeGecko’s robust inventory and order management system will help product sellers run and grow their business, all on one powerful platform. |
| 4 | FIS Global | Subscribe | Subscribe | 9.8% | Subscribe | In July 2019, FIS completed the acquisition of Worldpay. Through its acquisition of Worldpay, FIS became the largest processing and payments company in the world. |
| 5 | Fiserv | Subscribe | Subscribe | 7.1% | Subscribe | In January, 2019 Fiserv purchased First Data for $22 billion in an all-stock transaction. Later the same year First Data was merged with Fiserv. The combination offers leading technology capabilities that enable a range of payments and financial services, including account processing and digital banking solutions; card issuer processing and network services; e-commerce; integrated payments; and the Clover cloud-based point-of-sale solution. |
| 6 | Microsoft | Subscribe | Subscribe | 5.3% | Subscribe | Microsoft Dynamics 365 Finance, Supply Chain Management and Commerce has 4500 customers, while Microsoft Dynamics AX – 24000 customers, Microsoft Dynamics NAV – 124000 customers, Microsoft Dynamics SL – 13000 customers, Microsoft Dynamics GP has 51000 customers. |
| 7 | IQVIA | Subscribe | Subscribe | 11.2% | Subscribe | In April 2020, IQVIA partnered with the UK Governement. IQVIA will provide a single research platform across the United Kingdom to facilitate multiple clinical trials regardless of sponsor. This strategic alliance will examine the effectiveness of repurposed medicines, potential new drugs, and unlicensed therapies for treating COVID-19 patients. |
| 8 | Constellation Software Inc. | Subscribe | Subscribe | 17.9% | Subscribe | In September 2020 Volaris Group a subsidiary of Constellation Software, acquired Infoview, leading expense management and industry benchmarking provider. |
| 9 | Infor | Subscribe | Subscribe | 3.2% | Subscribe | Infor’s transformation continues unabated in 2020 as Koch Industries has purchased the shares it did not own attaining full control of the ERP vendor. Following a series of Cloud acquisitions and organic growth, Infor said its Cloud applications are being used by 13,500 customers and 71 million users. |
| 10 | Cox Automotive | Subscribe | Subscribe | 3.3% | Subscribe | Cox Automotive has completed the acquisition of Intersection Technologies Inc., which does business as F&I Express. The deal furthers Cox Automotive’s mission to transform the way the world buys, sells, owns and uses cars. |
| Subtotal | Subscribe | Subscribe | 7.7% | Subscribe | ||
| Other | Subscribe | Subscribe | -1.8% | Subscribe | ||
| Total | Subscribe | Subscribe | 1.1% | Subscribe |
Source: Apps Run The World, November 2020
Other ERP software providers included in the report are: ACI Worldwide, Active Network, Acumatica, Adobe, Allscripts, Amadeus, Aptean, ARCHIBUS, Asseco Group, athenahealth, Avalara, Blackbaud, BlackLine, Bottomline Technologies, Capita Software, CDK Global, Cegid, CGI Group Inc., Cision, CompuGroup, CoStar Group, Cox Automotive, CSG Systems International, DATEV, Ellie Mae, Ellucian, Epic Systems, Epicor, Ericsson, Exact Holding BV, Exela Technologies, FICO, FinancialForce, Finastra, GE Digital, Greenway Health, Guidewire, HealthStream, IBM, IFS, Jack Henry & Associates, JDA Software Group, Kingdee, LexisNexis, Liscor, Medidata, MYOB, NCR Corporation, NextGen Healthcare, Nuance Communications, OBIC Co. Ltd., RealPage, Reynolds and Reynolds Company, Roper Technologies, SABRE Corp, Sage, Salesforce, Sapiens, Sopra Steria Group SA, SS&C Technologies, Temenos Group AG, Tieto, TOTVS, Trimble, Tyler Technologies, UNIT4, Vertafore, Visma, Wolters Kluwer, Workday, Works Apps, Xero, Yardi, Yonyou, Zoho Corp., Zuora
Custom data cuts related to the ERP Applications market are available:
- Top 500 ERP Applications Vendors and Market Forecast 2019-2024
- 2019ERP Applications Market By Industry (21 Verticals)
- 2019 ERP Applications Market By Functional Market (16 Markets)
- 2019 ERP Applications Market By Country (USA + 45 countries)
- 2019 ERP Applications Market By Region (Americas, EMEA, APAC)
- 2019 ERP Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
- 2019 ERP Applications Applications Market By Customer Size (revenue, employee count, asset)
- 2019 ERP Applications Market By Channel (Direct vs Direct)
- 2019 ERP Applications Market By Product
Exhibit 4 shows the enterprise applications market by functional area. The highest growth functional markets revolve around smaller segments like eCommerce, Enterprise Performance Management, Sales Performance Management and Treasury and Risk, where first movers remain less established than those that for decades have been entrenched in functional areas like ERP, CRM and PLM.
ERP Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database
On the buyer side, customers are investing in ERP systems based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.
Since 2010, our global team of researchers have been studying the patterns of the latest ERP software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these ERP customer wins and losses from public and proprietary sources.
The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.
Source: Apps Run The World, November 2020
Further Readings
An expanded version of this report covers the top 500+ ERP Financial Management Software Vendors and ERP Services and Operations Management Software Vendors , offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares (SCORES) within their respective space.
We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.
More Enterprise Applications Research Findings
Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) and the world’s 500 largest Cloud Applications Vendors (Cloud Top 500) ranked by their 2015-2019 product revenues.
Their 2019 results are being broken down, sorted and ranked across 16 functional areas(from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.
Research Methodology
Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market.
We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.
Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world.
The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.
In 2019, the top 10 ERP software vendors accounted for nearly 32.1% of the global ERP applications market which grew 1.1% to approach nearly $94 billion in ERP license, maintenance and subscription revenues. The ERP applications market includes both ERP Financial Management & ERP Services and Operations applications.
Last year SAP led the pack with nearly 6.8% market share riding on a 2.4% jump in ERP license, maintenance and subscription revenues. Oracle was #2, followed by Intuit , FIS Global and Fiserv.
Our team has analyzed all Fortune 1000 and Global 2000 companies and their IT Environments, including ERP, HCM, ATS, CRM, Procurement, Treasury and other apps being used globally, but also on a country level.
| Company | ERP | HCM | ATS |
|---|---|---|---|
| Walmart | SAP S/4 HANA | Workday HCM | Workday Recruiting |
| Exxon Mobil | SAP S/4 HANA | SAP HCM (HR) | SuccessFactors Recruiting |
| Apple | SAP S/4 HANA | SAP HCM (HR) | In-House ATS |
| Berkshire Hathaway | Oracle ERP Cloud | Oracle HCM Cloud | Oracle Taleo |
| Amazon.com | In-House ERP | Workday HCM | In-House ATS |
| UnitedHealth Group | Oracle E-Business Suite | Oracle HCM Cloud | Oracle Taleo |
| McKesson | SAP S/4 HANA | Workday HCM | Workday Recruiting |
| CVS Health | SAP S/4 HANA | Workday HCM | IBM Kenexa BrassRing |
| AT&T | SAP ERP ECC 6.0 | Workday HCM | Oracle Taleo |
| AmerisourceBergen | SAP S/4 HANA | Workday HCM | Oracle Taleo |
| Chevron | SAP S/4 HANA | Workday HCM | SuccessFactors Recruiting |
| Ford Motor | SAP S/4 HANA | Oracle HCM Cloud | IBM Kenexa BrassRing |
| General Motors | SAP S/4 HANA | Workday HCM | Oracle Taleo |
| Costco Wholesale | SAP S/4 HANA | SAP SuccessFactors HCM | Oracle Taleo |
| Alphabet | SAP S/4 HANA | Workday HCM | Google Hire |
Source: Apps Run The World, November 2020
We ask the simple question: Who’s buying ERP applications from whom and why? And we provide the answers – supported by decades of research – to our clients around the world. (Sample from our Apps Database)
Through our forecast period, the ERP applications market size is expected to reach $97.1 billion by 2024, compared with $94 billion in 2019 at a compound annual growth rate of 0.7%.
| Exhibit 2: Worldwide ERP Software Market 2019-2024 Forecast, $M | |||
|---|---|---|---|
| Year | 2019 | 2024 | 2019-2024 CAGR, % |
| Total | 94052 | 97152 | 0.7% |
Source: Apps Run The World, November 2020
Top 10 ERP Software Vendors
ERP Financial Management software covers finance-specific business processes such as accounts payable, accounts receivable, general ledger, and fixed asset accounting, as well as online functions such as invoicing, factoring, electronic payments and financial reporting. FM applications revenues represent a major contributor to the Enterprise Resource Planning market as part of our market sizing exercise.
ERP Services and Operations Management covers integrated applications suites designed to automate a range of business processes from back-office operations to financial management and from sales order capture to customer information management. Currently ERP also covers functions not being addressed by other functional markets. Examples include Environment and Health and Safety, Governance, Risk and Compliance, as well as industry-specific applicatons for 21 verticals.
Buoyed by NetSuite, Workday and Xero, the ERP FM market has never looked more promising, but incumbents are fighting back with quick conversion toolkits, GL upgrades and embedded analytics for easy reporting.
Industry-specific ERP applications continue to exert considerable influence over direction of enterprise applications market, but growth remains muted because of entrenched presence of legacy systems.
Here are the rankings of the top 10 ERP software vendors in 2019 and their market shares.
| Rank | Vendor | 2018 ERP Apps Revenues, $M | 2019 ERP Apps Revenues, $M | YoY Growth | 2019 ERP Market Share, % | Recent Developments |
|---|---|---|---|---|---|---|
| 1 | SAP | Subscribe | Subscribe | 2.4% | Subscribe | SAP went live with 700 S/4HANA customers in 2Q20, resulting in a total of 7,400. Customer count of S/4HANA has grown to 14,600, up from 14,100 in 1Q20. |
| 2 | Oracle | Subscribe | Subscribe | 8.2% | Subscribe | Larry Ellison, CTO and co-founder of Oracle, said the number of Fusion ERP and NetSuite customers has exceeded 29,100, up 8% from 27,000 in its 3QFY20. |
| 3 | Intuit Inc. | Subscribe | Subscribe | 14.0% | Subscribe | In August 2020 Intuit acquired TradeGecko, the inventory and order management platform that makes omnichannel commerce easy for small businesses. Integrating QuickBooks’ suite of financial, payment, reporting and accounting tools with TradeGecko’s robust inventory and order management system will help product sellers run and grow their business, all on one powerful platform. |
| 4 | FIS Global | Subscribe | Subscribe | 9.8% | Subscribe | In July 2019, FIS completed the acquisition of Worldpay. Through its acquisition of Worldpay, FIS became the largest processing and payments company in the world. |
| 5 | Fiserv | Subscribe | Subscribe | 7.1% | Subscribe | In January, 2019 Fiserv purchased First Data for $22 billion in an all-stock transaction. Later the same year First Data was merged with Fiserv. The combination offers leading technology capabilities that enable a range of payments and financial services, including account processing and digital banking solutions; card issuer processing and network services; e-commerce; integrated payments; and the Clover cloud-based point-of-sale solution. |
| 6 | Microsoft | Subscribe | Subscribe | 5.3% | Subscribe | Microsoft Dynamics 365 Finance, Supply Chain Management and Commerce has 4500 customers, while Microsoft Dynamics AX – 24000 customers, Microsoft Dynamics NAV – 124000 customers, Microsoft Dynamics SL – 13000 customers, Microsoft Dynamics GP has 51000 customers. |
| 7 | IQVIA | Subscribe | Subscribe | 11.2% | Subscribe | In April 2020, IQVIA partnered with the UK Governement. IQVIA will provide a single research platform across the United Kingdom to facilitate multiple clinical trials regardless of sponsor. This strategic alliance will examine the effectiveness of repurposed medicines, potential new drugs, and unlicensed therapies for treating COVID-19 patients. |
| 8 | Constellation Software Inc. | Subscribe | Subscribe | 17.9% | Subscribe | In September 2020 Volaris Group a subsidiary of Constellation Software, acquired Infoview, leading expense management and industry benchmarking provider. |
| 9 | Infor | Subscribe | Subscribe | 3.2% | Subscribe | Infor’s transformation continues unabated in 2020 as Koch Industries has purchased the shares it did not own attaining full control of the ERP vendor. Following a series of Cloud acquisitions and organic growth, Infor said its Cloud applications are being used by 13,500 customers and 71 million users. |
| 10 | Cox Automotive | Subscribe | Subscribe | 3.3% | Subscribe | Cox Automotive has completed the acquisition of Intersection Technologies Inc., which does business as F&I Express. The deal furthers Cox Automotive’s mission to transform the way the world buys, sells, owns and uses cars. |
| Subtotal | Subscribe | Subscribe | 7.7% | Subscribe | ||
| Other | Subscribe | Subscribe | -1.8% | Subscribe | ||
| Total | Subscribe | Subscribe | 1.1% | Subscribe |
Source: Apps Run The World, November 2020
Other ERP software providers included in the report are: ACI Worldwide, Active Network, Acumatica, Adobe, Allscripts, Amadeus, Aptean, ARCHIBUS, Asseco Group, athenahealth, Avalara, Blackbaud, BlackLine, Bottomline Technologies, Capita Software, CDK Global, Cegid, CGI Group Inc., Cision, CompuGroup, CoStar Group, Cox Automotive, CSG Systems International, DATEV, Ellie Mae, Ellucian, Epic Systems, Epicor, Ericsson, Exact Holding BV, Exela Technologies, FICO, FinancialForce, Finastra, GE Digital, Greenway Health, Guidewire, HealthStream, IBM, IFS, Jack Henry & Associates, JDA Software Group, Kingdee, LexisNexis, Liscor, Medidata, MYOB, NCR Corporation, NextGen Healthcare, Nuance Communications, OBIC Co. Ltd., RealPage, Reynolds and Reynolds Company, Roper Technologies, SABRE Corp, Sage, Salesforce, Sapiens, Sopra Steria Group SA, SS&C Technologies, Temenos Group AG, Tieto, TOTVS, Trimble, Tyler Technologies, UNIT4, Vertafore, Visma, Wolters Kluwer, Workday, Works Apps, Xero, Yardi, Yonyou, Zoho Corp., Zuora
Custom data cuts related to the ERP Applications market are available:
- Top 500 ERP Applications Vendors and Market Forecast 2019-2024
- 2019ERP Applications Market By Industry (21 Verticals)
- 2019 ERP Applications Market By Functional Market (16 Markets)
- 2019 ERP Applications Market By Country (USA + 45 countries)
- 2019 ERP Applications Market By Region (Americas, EMEA, APAC)
- 2019 ERP Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
- 2019 ERP Applications Applications Market By Customer Size (revenue, employee count, asset)
- 2019 ERP Applications Market By Channel (Direct vs Direct)
- 2019 ERP Applications Market By Product
Exhibit 4 shows the enterprise applications market by functional area. The highest growth functional markets revolve around smaller segments like eCommerce, Enterprise Performance Management, Sales Performance Management and Treasury and Risk, where first movers remain less established than those that for decades have been entrenched in functional areas like ERP, CRM and PLM.
ERP Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database
On the buyer side, customers are investing in ERP systems based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.
Since 2010, our global team of researchers have been studying the patterns of the latest ERP software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these ERP customer wins and losses from public and proprietary sources.
The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.
Source: Apps Run The World, November 2020
Further Readings
An expanded version of this report covers the top 500+ ERP Financial Management Software Vendors and ERP Services and Operations Management Software Vendors , offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares (SCORES) within their respective space.
We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.
More Enterprise Applications Research Findings
Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) and the world’s 500 largest Cloud Applications Vendors (Cloud Top 500) ranked by their 2015-2019 product revenues.
Their 2019 results are being broken down, sorted and ranked across 16 functional areas(from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.
Research Methodology
Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market.
We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.
Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world.
The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.
In 2019, the top 10 ERP software vendors accounted for nearly 32.1% of the global ERP applications market which grew 1.1% to approach nearly $94 billion in ERP license, maintenance and subscription revenues. The ERP applications market includes both ERP Financial Management & ERP Services and Operations applications.
Last year SAP led the pack with nearly 6.8% market share riding on a 2.4% jump in ERP license, maintenance and subscription revenues. Oracle was #2, followed by Intuit , FIS Global and Fiserv.
Our team has analyzed all Fortune 1000 and Global 2000 companies and their IT Environments, including ERP, HCM, ATS, CRM, Procurement, Treasury and other apps being used globally, but also on a country level.
| Company | ERP | HCM | ATS |
|---|---|---|---|
| Walmart | SAP S/4 HANA | Workday HCM | Workday Recruiting |
| Exxon Mobil | SAP S/4 HANA | SAP HCM (HR) | SuccessFactors Recruiting |
| Apple | SAP S/4 HANA | SAP HCM (HR) | In-House ATS |
| Berkshire Hathaway | Oracle ERP Cloud | Oracle HCM Cloud | Oracle Taleo |
| Amazon.com | In-House ERP | Workday HCM | In-House ATS |
| UnitedHealth Group | Oracle E-Business Suite | Oracle HCM Cloud | Oracle Taleo |
| McKesson | SAP S/4 HANA | Workday HCM | Workday Recruiting |
| CVS Health | SAP S/4 HANA | Workday HCM | IBM Kenexa BrassRing |
| AT&T | SAP ERP ECC 6.0 | Workday HCM | Oracle Taleo |
| AmerisourceBergen | SAP S/4 HANA | Workday HCM | Oracle Taleo |
| Chevron | SAP S/4 HANA | Workday HCM | SuccessFactors Recruiting |
| Ford Motor | SAP S/4 HANA | Oracle HCM Cloud | IBM Kenexa BrassRing |
| General Motors | SAP S/4 HANA | Workday HCM | Oracle Taleo |
| Costco Wholesale | SAP S/4 HANA | SAP SuccessFactors HCM | Oracle Taleo |
| Alphabet | SAP S/4 HANA | Workday HCM | Google Hire |
Source: Apps Run The World, November 2020
We ask the simple question: Who’s buying ERP applications from whom and why? And we provide the answers – supported by decades of research – to our clients around the world. (Sample from our Apps Database)
Through our forecast period, the ERP applications market size is expected to reach $97.1 billion by 2024, compared with $94 billion in 2019 at a compound annual growth rate of 0.7%.
| Exhibit 2: Worldwide ERP Software Market 2019-2024 Forecast, $M | |||
|---|---|---|---|
| Year | 2019 | 2024 | 2019-2024 CAGR, % |
| Total | 94052 | 97152 | 0.7% |
Source: Apps Run The World, November 2020
Top 10 ERP Software Vendors
ERP Financial Management software covers finance-specific business processes such as accounts payable, accounts receivable, general ledger, and fixed asset accounting, as well as online functions such as invoicing, factoring, electronic payments and financial reporting. FM applications revenues represent a major contributor to the Enterprise Resource Planning market as part of our market sizing exercise.
ERP Services and Operations Management covers integrated applications suites designed to automate a range of business processes from back-office operations to financial management and from sales order capture to customer information management. Currently ERP also covers functions not being addressed by other functional markets. Examples include Environment and Health and Safety, Governance, Risk and Compliance, as well as industry-specific applicatons for 21 verticals.
Buoyed by NetSuite, Workday and Xero, the ERP FM market has never looked more promising, but incumbents are fighting back with quick conversion toolkits, GL upgrades and embedded analytics for easy reporting.
Industry-specific ERP applications continue to exert considerable influence over direction of enterprise applications market, but growth remains muted because of entrenched presence of legacy systems.
Here are the rankings of the top 10 ERP software vendors in 2019 and their market shares.
| Rank | Vendor | 2018 ERP Apps Revenues, $M | 2019 ERP Apps Revenues, $M | YoY Growth | 2019 ERP Market Share, % | Recent Developments |
|---|---|---|---|---|---|---|
| 1 | SAP | Subscribe | Subscribe | 2.4% | Subscribe | SAP went live with 700 S/4HANA customers in 2Q20, resulting in a total of 7,400. Customer count of S/4HANA has grown to 14,600, up from 14,100 in 1Q20. |
| 2 | Oracle | Subscribe | Subscribe | 8.2% | Subscribe | Larry Ellison, CTO and co-founder of Oracle, said the number of Fusion ERP and NetSuite customers has exceeded 29,100, up 8% from 27,000 in its 3QFY20. |
| 3 | Intuit Inc. | Subscribe | Subscribe | 14.0% | Subscribe | In August 2020 Intuit acquired TradeGecko, the inventory and order management platform that makes omnichannel commerce easy for small businesses. Integrating QuickBooks’ suite of financial, payment, reporting and accounting tools with TradeGecko’s robust inventory and order management system will help product sellers run and grow their business, all on one powerful platform. |
| 4 | FIS Global | Subscribe | Subscribe | 9.8% | Subscribe | In July 2019, FIS completed the acquisition of Worldpay. Through its acquisition of Worldpay, FIS became the largest processing and payments company in the world. |
| 5 | Fiserv | Subscribe | Subscribe | 7.1% | Subscribe | In January, 2019 Fiserv purchased First Data for $22 billion in an all-stock transaction. Later the same year First Data was merged with Fiserv. The combination offers leading technology capabilities that enable a range of payments and financial services, including account processing and digital banking solutions; card issuer processing and network services; e-commerce; integrated payments; and the Clover cloud-based point-of-sale solution. |
| 6 | Microsoft | Subscribe | Subscribe | 5.3% | Subscribe | Microsoft Dynamics 365 Finance, Supply Chain Management and Commerce has 4500 customers, while Microsoft Dynamics AX – 24000 customers, Microsoft Dynamics NAV – 124000 customers, Microsoft Dynamics SL – 13000 customers, Microsoft Dynamics GP has 51000 customers. |
| 7 | IQVIA | Subscribe | Subscribe | 11.2% | Subscribe | In April 2020, IQVIA partnered with the UK Governement. IQVIA will provide a single research platform across the United Kingdom to facilitate multiple clinical trials regardless of sponsor. This strategic alliance will examine the effectiveness of repurposed medicines, potential new drugs, and unlicensed therapies for treating COVID-19 patients. |
| 8 | Constellation Software Inc. | Subscribe | Subscribe | 17.9% | Subscribe | In September 2020 Volaris Group a subsidiary of Constellation Software, acquired Infoview, leading expense management and industry benchmarking provider. |
| 9 | Infor | Subscribe | Subscribe | 3.2% | Subscribe | Infor’s transformation continues unabated in 2020 as Koch Industries has purchased the shares it did not own attaining full control of the ERP vendor. Following a series of Cloud acquisitions and organic growth, Infor said its Cloud applications are being used by 13,500 customers and 71 million users. |
| 10 | Cox Automotive | Subscribe | Subscribe | 3.3% | Subscribe | Cox Automotive has completed the acquisition of Intersection Technologies Inc., which does business as F&I Express. The deal furthers Cox Automotive’s mission to transform the way the world buys, sells, owns and uses cars. |
| Subtotal | Subscribe | Subscribe | 7.7% | Subscribe | ||
| Other | Subscribe | Subscribe | -1.8% | Subscribe | ||
| Total | Subscribe | Subscribe | 1.1% | Subscribe |
Source: Apps Run The World, November 2020
Other ERP software providers included in the report are: ACI Worldwide, Active Network, Acumatica, Adobe, Allscripts, Amadeus, Aptean, ARCHIBUS, Asseco Group, athenahealth, Avalara, Blackbaud, BlackLine, Bottomline Technologies, Capita Software, CDK Global, Cegid, CGI Group Inc., Cision, CompuGroup, CoStar Group, Cox Automotive, CSG Systems International, DATEV, Ellie Mae, Ellucian, Epic Systems, Epicor, Ericsson, Exact Holding BV, Exela Technologies, FICO, FinancialForce, Finastra, GE Digital, Greenway Health, Guidewire, HealthStream, IBM, IFS, Jack Henry & Associates, JDA Software Group, Kingdee, LexisNexis, Liscor, Medidata, MYOB, NCR Corporation, NextGen Healthcare, Nuance Communications, OBIC Co. Ltd., RealPage, Reynolds and Reynolds Company, Roper Technologies, SABRE Corp, Sage, Salesforce, Sapiens, Sopra Steria Group SA, SS&C Technologies, Temenos Group AG, Tieto, TOTVS, Trimble, Tyler Technologies, UNIT4, Vertafore, Visma, Wolters Kluwer, Workday, Works Apps, Xero, Yardi, Yonyou, Zoho Corp., Zuora
Custom data cuts related to the ERP Applications market are available:
- Top 500 ERP Applications Vendors and Market Forecast 2019-2024
- 2019ERP Applications Market By Industry (21 Verticals)
- 2019 ERP Applications Market By Functional Market (16 Markets)
- 2019 ERP Applications Market By Country (USA + 45 countries)
- 2019 ERP Applications Market By Region (Americas, EMEA, APAC)
- 2019 ERP Applications Market By Revenue Type (License, Services, Hardware, Support and Maintenance, Cloud)
- 2019 ERP Applications Applications Market By Customer Size (revenue, employee count, asset)
- 2019 ERP Applications Market By Channel (Direct vs Direct)
- 2019 ERP Applications Market By Product
Exhibit 4 shows the enterprise applications market by functional area. The highest growth functional markets revolve around smaller segments like eCommerce, Enterprise Performance Management, Sales Performance Management and Treasury and Risk, where first movers remain less established than those that for decades have been entrenched in functional areas like ERP, CRM and PLM.
ERP Win/Loss Analysis As Part Of Enterprise Applications Buyer Insight Customer Database
On the buyer side, customers are investing in ERP systems based on new features and capabilities that are expected to replace their existing legacy systems. In many cases, competitive upgrades and replacements that could have a profound impact on future market-share changes will become more widespread.
Since 2010, our global team of researchers have been studying the patterns of the latest ERP software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Updated continuously, our database features extensive win/loss analysis. Each year our research team identifies tens of thousands of these ERP customer wins and losses from public and proprietary sources.
The research results are being incorporated into regular updates in our Enterprise Applications Buyer Insight Customer Database. You can access the Quarterly Win/Loss Analysis Scoreboard and our Enterprise Applications Buyer Insight Customer Database by becoming a subscriber.
Source: Apps Run The World, November 2020
Further Readings
An expanded version of this report covers the top 500+ ERP Financial Management Software Vendors and ERP Services and Operations Management Software Vendors , offering in-depth analysis of the market dynamics, vendors’ Strengths, Customers, Opportunities, Risks and Ecosystems as well as their ability to gain Shares (SCORES) within their respective space.
We also offer win-loss analysis of the quarterly wins of these top vendors and whether incumbents and upstarts pose any real threat to their standing amid shifting market requirements and user preferences.
More Enterprise Applications Research Findings
Based on the latest annual survey of 3,000+ enterprise software vendors, Apps Run The World is releasing a number of dedicated reports, which profile the world’s 500 largest Enterprise Applications Vendors (Apps Top 500) and the world’s 500 largest Cloud Applications Vendors (Cloud Top 500) ranked by their 2015-2019 product revenues.
Their 2019 results are being broken down, sorted and ranked across 16 functional areas(from Analytics to Treasury and Risk Management) and by 21 vertical industries(from Aerospace to Utility), as shown in our Taxonomy. Further breakdowns by subvertical, country, company size, etc. are available as custom data cuts per special request.
Research Methodology
Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market.
We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.
Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than one million records on the enterprise software landscape of over 100,000 organizations around the world.
The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.